Saturday, September 24, 2011

Getting the Most from A Service: What to Ask.

Sometimes it is more important to know the right questions to ask rather than to know the right answer.

Before you call an organization for information, or to find out if it provides the service you need, it is important to know which questions you are going to ask. Therefore, it is a good idea to:

Write out your questions beforehand.
  • Keep a pen and pad on hand as you speak to someone in person or on the phone to take notes.
Always ask with whom you are speaking, so if you have follow up questiosns you can contact them again.

Once you have found a group or organization that can help you I suggest you ask the following questions which can help you get the most from what they have to offer.

  1. How do I apply for [this service or assistance]?
  2. Are there eligibility requirements ? What are they?
  3. Is there an application process? How long will it take?
  4. What information will I need to complete the application process?
  5. Will I need anything else to get the service or assistance I am requesting?
  6. Do you have any other suggestions or ideas about where I can find help?
These questions will help you be prepared, feel more secure about discussing your needs, and get the most out of the resources that are available to you or your loved one.

About The Author: Wilma Ariza is the Founder and Development Director of Stevie JoEllie's Cancer Care Fund a Project of United Charitable Programs Inc., a 501(c)(3) Public Charity Tax ID 20-4286082 Progam 102442. In 2008 her daughter Stevie JoEllie was diagnosed with State II Follicular Thyroid Cancer a few weeks after her 21st Birthday and has "survived" two thyroid cancer recurrences. 

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